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SaaS · OR Optimisation · Product Design

Transforming OR Efficiency

A surgical operations planning experience that brings utilisation, case volume and optimisation recommendations into one clear view.

Workflowclarity
Datavisualisation
Decisionsupport
01 / Project overview

Making complex work
easier to navigate.

A SaaS product experience centred on operating-room efficiency—bringing utilisation, case volume, acuity and urgency into a connected operational view.

Project
OR Optimisation SaaS
Focus
Product Design · UX/UI
Platform
Web application
Core themes
Workflows · Data · Efficiency
The opportunity

Turn operational complexity into clarity.

Operating-room planning brings together multiple measures and time-sensitive decisions.

The experience was shaped to make the information easier to scan, compare and use—so teams can understand the current picture and explore optimisation opportunities.

02 / Goal

Optimising operating rooms
with clarity.

Create a clear operational experience that helps healthcare teams review utilisation, understand case volume and explore optimisation opportunities.

CHALLENGE 01

Make complexity understandable.

Bring utilisation, acuity, urgency and case-volume information into a coherent experience without overwhelming the user.

CHALLENGE 02

Connect information to action.

Help users move from reviewing operational data to understanding available time, recommendations and potential next steps.

03 / Process

Designing with
purpose.

A structured design journey—from understanding the challenge to defining, designing and validating the experience.

01

Understand

Review the operational challenge and the information people need to work with.

02

Define

Translate the problem into a product direction and organise the key experience areas.

03

Design

Map user flows and craft structured screens for dashboards and optimisation views.

04

Test & refine

Review the proposed experience and refine the interface for clarity and usability.

04 / User-centered design

Designed around the people who use it.

The experience is shaped around the clinical and operational roles involved in operating-room planning, with a focus on making key information easier to review and act on.

WHO WE DESIGNED FOR
01
DoctorsReview operating-room utilisation, case volume and scheduling context.
02
Surgical NurseUnderstand operating-room activity and the information needed to support daily workflows.
03
Healthcare ProfessionalsAccess operational indicators and optimisation insights in a clear, connected view.
01DISCOVER

Understand operational needs.

Review the operating-room challenge and the information teams need to interpret.

Focus: Operational context
NeedsMetricsContext
02DEFINE

Structure the decision flow.

Organise utilisation, case volume, acuity and urgency into connected experience areas.

Focus: Information architecture
IAUser flowsWorkflows
03DESIGN

Turn workflows into interfaces.

Design dashboard and optimisation views that make summaries, comparisons and recommendations easier to scan.

Focus: UX / UI design
DashboardsChartsUI design
04VALIDATE

Refine for clarity.

Review key tasks and refine hierarchy, labels and patterns for a more understandable experience.

Focus: Testing & refinement
ReviewIterationClarity
WHAT WE DID

From operational needs to product design.

The design work connected the operational challenge to user flows, dashboard structure and interface decisions.

01Workflow analysisReview the operational context and key information needs.
02Information architectureOrganise dashboard areas and operational information.
03User flowsMap the path from reviewing data to exploring recommendations.
04Dashboard wireframesEstablish layout, hierarchy and relationships between key measures.
HOW THIS CONNECTS

From operational signals to informed planning.

The experience links utilisation, case volume and clinical context with optimisation recommendations—connecting what teams review with the next planning step.

01Review
→
02Understand
→
03Explore
→
04Plan
05 / Product experience

From flows
to interfaces.

Dashboard views bring together operational summaries, visual comparisons and recommendation details in a consistent interface.

06 / Project outcome

Designed around
better decisions.

The concept brings key operational signals and optimisation opportunities into a more connected experience. These are design outcomes, not measured performance claims.

01

Workflow clarity

Structure the path from operational review to planning.

02

Data visibility

Bring key measures and trends into a clear visual hierarchy.

03

Decision support

Connect performance indicators with recommendation details.

04

Consistent experience

Use repeatable patterns across dashboard views.

07 / Design contribution

Bringing structure
to complexity.

The design work connects problem discovery, solution definition, user flows, dashboard interface design and testing into one product narrative.

It demonstrates how information architecture, data visualisation and interaction design can work together to make an operational SaaS experience easier to navigate.

Have a complex problem? Let's design a clearer experience.